SHIPMENT & DELIVERY

SHIPPING METHODS

JoeYellino delivers parcels all over the world via DHL Express.  All orders are processed within 1 working day.

However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out.

joeyellino.com will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of Venice.

All shipments are accompanied with an official invoice with the exact declared value of each item in euro.

Sale and discounted items reflect discounted prices. Worth of goods will be publicly available on the package’s insert for tax reasons on all orders.

Once orders are sent the cancellation of it or a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out. Once you receive your parcel, you can ask for the return or exchange within 14 days you (or someone you nominate, other than a carrier) received the goods.

SHIPPING COSTS

 

SHIPMENTS WITHIN ITALY: € 10

  • Delivery in 2-3 working days after your order has been shipped

 

SHIPMENTS WITHIN EUROPEAN COUNTRIES: € 20

  • Delivery in 4-5 working days after your order has been shipped

 

SHIPMENTS OUTSIDE EUROPEAN COUNTRIES: € 30

  • Delivery in 10-15 working days after your order has been shipped

 

RETURNS WORLDWIDE

*Contact us or write to customercare@joeyellino.com for further information